Panasonic — CS-KC12PKY

Hi, I had purchased Panasonic model number - CS-KC12PKY on Nov '14, I had requested for wet servicing in the month of April '15 due to water falling from the ac, i was told by the executive over phone that it will be at a charge Rs 750. The person had come to do the service and Rs 750 was handed over to him but the bill was not provided to us. Since it was from company authorized person we did not question, now after 40 days the water is coming out from the ac and after placing we are again ask to pay Rs 750, i am feeling chaeted here as the person told us that after doing wet servicing there wont be any problem for minimum 6 months. Can you please look into this and get it sorted. the water is falling continuously from the front of ac. My Address - Al Duvairat CHS, Flat No 602, Saifee Park, Marol Church Road, Andheri - East.
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Panasonic India customer support has been notified about the posted complaint.
May 21, 2015
Updated by Mohammeddhorajiwala
Hi, I had purchased Panasonic model number - CS-KC12PKY on Nov '14, I had requested for wet servicing in the month of April '15 due to water falling from the ac, i was told by the executive over phone that it will be at a charge Rs 750. The person had come to do the service and Rs 750 was handed over to him but the bill was not provided to us. Since it was from company authorized person we did not question, now after 40 days the water is coming out from the ac and after placing we are again ask to pay Rs 750, i am feeling chaeted here as the person told us that after doing wet servicing there wont be any problem for minimum 6 months. Can you please look into this and get it sorted. the water is falling continuously from the front of ac
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