Panasonic — Defective split AC 1.5 ton

Address:

12 floor ambience tower1 , ambience island nh 8 ,gurgaon, haryana 122002

I purchased a Panasonic Air conditioner from Diamond Electronics, Aishbagh road Lucknow showroomon March 2022. Here are all the basic details of the product and its purchase:

Date of purchase: 16 mar 2022
Model Number: CS-KU18WKYF1
Name of the Product: Panasonic 1.5 ton AC
Bill Number: 2198

I am facing problems with the product from starting, its started issue in its 1st year under warranty when its stopped cooling. The service center picked up the AC outdoor unit and updated that there was a manufacturing problem and they fixed it.

Now again in 2nd year its started issue with the cooling. I am very disappointing with the performance of the AC. I would either like to get the product checked thoroughly or replaced otherwise in future every year my duty will be to get AC repair. I have been using other brands of AC as well but never faced an issue like this.