Panasonic — Delivery of washing machine with manufacturing defects.

Address:

Jammu, Jammu and Kashmir

Bought a Panasonic semi automatic washing machine for 12000 Rs from Panasonic authorized dealer located at Apsara Road, Jammu, Jammu & Kashmir. After opening the machine found that the timer was not working. Complaint was registered at Panasonic service center with complaint no R[protected]. On checking it was confirmed my the technicians that the machine has fault and timer is not working. I have requested the supplier to change the machine as it is a manufacturing fault. Until not nothing has been done and am getting really doubtful of Panasonic being a Japanese company as claimed. The suppliers are also not at all supportive as it is their duty and my right to get service after money was Paid for the equipment. The bill no of the purchase is 2308 dated 6th of Aug 2015.