[Resolved]  Panasonic — Manufacturing Defect Of Panasonic TH-32A410D 32 inch LED TV

Address:	Gurgaon, Haryana
Website:	www.consumercomplaints.in

Panasonic TH-32A410D 32 inch LED TV I had purchased Panasonic TH-32A410D 32 inch LED TV (Sl. No. 14MCK11083) vide invoice No.S03775/14-15/1156 dt 04 Sep 14 from Snapdeal. After 03 weeks I noticed a tiny spot on center of screen and I raised a complain to Panasonic India vide their complain no.[protected]/25 Sep and[protected]/27Sep 14. Service engineer visited and found a small mosquito was any how entered in to the display panel after 2 weeks service engineer replaced the complete display screen. On today 06 Sep 15 I again noticed the same small mosquito/insect got entered in to the top right corner of the replaced display panel. I immediately contacted customer care for the repetition of presence of mosquito/insect in the display panel, he told that whatever it is just 2 days back your warranty has expired and we will not support for the same fault as earlier I supported, that means I have to pay whatever is the service cost. Panasonic is the reputed brand in India for electronics goods and such type of manufacturing issues like sealing of display panel properly has not been done in this model and at all it is not expected from such brand. Hence my issues are as follows : 1) This model is having the manufacturing problem as insect getting the way in to display panel and making spot visible to the viewer. It clearly shows that display panel of this model is not sealed properly and till now such type of issue i did not listened from any brand. 2) After paying a huge amount to the manufacturer it’s a duty of panasonic to maintain a quality of product as per user satisfaction. Once product quality is exception but its a little issue that you have not assured the sealing of display panel. So in overall it gives bad name to Panasonic only. And why the customer should wear it. 3) Hence at last i request you either replace the display panel which is sealed properly or return this TV back.