Panasonic — Mobile Handset P-11

Address:

Jaipur, Rajasthan

I have purchased one Panasonic Mobile P11 on[protected] from Satyam Mobile Jayanti Bazar Jaipur but unfortunately Touch Screen was broken on 2-5-2014 and upon Contacting Panasoni service center 1. Aditya Infotech G-6, Space Cinema, Jhotwara Road, Jaipur - 302016 they informed me that it will cost me Rs. 5700/- and asked me to wait for 7-8 days but till the date they do not have touch screen to replace. 2. I have another service center Omega Netsys Pvt. LTD. J-2, Himmat Nagar, Gopalpura Mod, Tonk Road, Opp. Manav Ashram, Jaipur they informed me that it will cost me Rs. 6000/- and asked me to waith for few days but till the date they do not have touch screen to replace. 3. On your web site Panasonic have provided detail of contact person for all service centres in Rajasthan is as under Person: Yashwant Chouhan Phone: [protected] But upon calling we found that this is a wrong no. also how a single no. can for all service centres it is really surprising Now even and after passing more then 40 days I could not get my mobile repaired So you are requested to let me know how to get my mobile repaired and why your service center are asking different amount for repairing.