Panasonic — Not attending repair by staff

Address:

Thodupuzha, kerala

One ovan was purchased from M/s Cherupushpam agency at thodupuzha, Kerala, in the year 2010. The warranty of the product expired. I contacted above firm and obtained mob number of one Mr. Renjith who has been authorised by panasonic to attend such complaints of customer at thodupuzha. I contacted him and requested to attend the complaint. He agreed to attend the complaint but never bothered to attend the complaint . We waited to for him for two weeks but didn't respond.
Pl look into the matter . If possible one more staff may be engaged for such work to help the customers. However, we decided that in future we will not purchase any products from your company and will persuade other personnel also for not purchasing your products.