Panasonic — not repair my phone

Address:Gautam Buddh Nagar, Uttar Pradesh

Sir I have given one Panasonic T 41 mobile phone for repair under warranty to Panasonic authorised service centre at Anuragini Electronics on 05, 01.2015.The IMEI of the phone is [protected].The job sheet No. Is KJASPAP422115K5715 . It is already 1 months and 13 days have been passed but their authorised service provider is unable to complete the work and hand over the phone and always remain unresponsive while contacting over phone. it is not the way to treat a costmer because its a very long time to hand over me... i want my phon ASAP... I AM very disappointed and helpless...
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I have given my phone to the service centre before 2 month. They are not giving phone in proper condition. First time they returned my phone after damaging the sim slot. Second time they told that either they will replace that phone or the damage part but they did totaly damage the phone and taken out that part. Now again I have submitted to the service center, and now the person from the service center has not given me the updated job sheet number so that I track my phone''s process. I am not getting any type of help neither from the service center nor the panasonic customer care. Please help me out.

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