Panasonic — Poor after sales service & mishandling of products by care ahmedabad

Address:

Ahmedabad, Gujarat

I have purchased 2 Panasonic ACs from CARE, Bodakdev Ahmedabad. The Outdoor of the 1st one was damaged due to poor handling of CARE staff, who literally throw even delicate items like laptops. The sales person confirmed that the Outdoor unit will be replaced at the time of delivery of the 2nd unit, which was obviously not done and despite reminder after 2 weeks, they have not bothered to send the replacement. The Sales executive Viraj is very rude & has no sense of customer satisfaction. Another colleague of mine had purchased AC from them, which had to be replaced 4 times again due to mishandling by CARE staff. They handle goods so badly, that many people in the building call them “CARE who don’t CARE”

Please look into this seriously and replace the outdoor unit as it's completely unfair to accept such poor condition paying FULL PRICE.

Thanks & Regards

Sudesh