Panasonic Smart Phone — Lies/making fool to custmer

There were some problem in mobile mobile. on[protected] i have given to service center (allahabad, uttar pradesh) for preparing mobile. my mobile is only 6 month old.they tell me that your mobile will prepare within 15-20 days. but 37 days has gone.my mobile does not prepare. when i talk to customer care they tell expected date but that day i did not get my mobile. and also customer care telling a lie. without mobile i have more problem.
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    Allahabad (uttar Pradesh)
    India
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