[Resolved] Panasonic — Worst Service Ever & Not Given Back My Mobile

Purnima rajput

from Gurgaon, Haryana

Address:

New Delhi, Delhi

I bought mobile Panasonic T-21 on[protected] & it's IMEI/ESN 1: [protected]. This mobiles shows some errors like cp triggered dump start & hanging problem after four month of purchase. Then, I go to Panasonic authorised service center Harkrishan Gallery & Services, District Center, Janakpuri, New Delhi, they told me your mobile is not repaired here we will send your mobile to company for one week, i said ok. But after that they were not given my mobile till the date, in fact I called in panasonic custumor support many times but they always said mam we will definitely call you & revert about your mobile status, they never revert back & service center never pick calls only 8/10/14 they pick my call around 11:15am but they rudely said mam what can we do if your mobile is not repair on time. This behaviour is not tolerated & there services is very worst. It's kind request please sort out my matter & send back my mobile in working condition soon. Nobody is understand my problem, only this form is my hope please look into this matter & resolve soon. I am in big trouble.

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Aug 14, 2020

Complaint marked as Resolved

Panasonic India customer support has been notified about the posted complaint.

Oct 09, 2014

Updated by Purnima rajput I bought mobile Panasonic T-21 on[protected] & it's IMEI/ESN 1: [protected]. This mobiles shows some errors like cp triggered dump start & hanging problem after four month of purchase. Then, I go to Panasonic authorised service center Harkrishan Gallery & Services, District Center, Janakpuri, New Delhi, on 29/9/14, they told me your mobile is not repaired here we will send your mobile to company for one week, i said ok. But after that they were not given my mobile till the date, in fact I called in panasonic custumor support many times but they always said mam we will definitely call you & revert about your mobile status, they never revert back & service center never pick calls only 8/10/14 they pick my call around 11:15am but they rudely said mam what can we do if your mobile is not repair on time. This behaviour is not tolerated & there services is very worst. It's kind request please sort out my matter & send back my mobile in working condition soon. Nobody is understand my problem, only this form is my hope please look into this matter & resolve soon. I am in big trouble.