[Resolved]  Pantaloons Fashion & Retail — Partial order canceled and ask me to reorder again without refund

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I had placed an order 5377286 on 15th nov with 7 items and there is no update on 2 items when I reached out to CC they told me that the 2 are canceled on 22 and ask me to order again but till date 30th there is no update on cancellation and refund
And I had similar problems with 25 th placed order 5405990 on 28th I contacted CC for above order on that time all products are placed but now showing 3 out of 6 was canceled

The all products are available but they are canceled and not refund the amount