Paramount Group — Illegal Deduction of amount in medicine settlement claim

I Sanjaykumar Vasantdas Shah participated in medical group claim of IDBI Bank in the year Nov21 to Nov 22 My Employee I D is 701465 and Insurance PHS ID is 26173602. I was admitted to Sahyadri Hospital Deccan Gymkhana Pune for lumber Stenosis operation on 11 Nov 21 and discharged on 14Nov 22 At the time of discharge while settlement of mediclaim company deducted amount relating to administrative and operation theater related charges. But the administration and operation theater related charges are coverable as per company brochure name as IDBI Silent features of group Insurance for year Nov21 to Nov 22 For this I reclaimed the deducted amount by registerd post on 22/ 11/22 by providing necessary documents but till this day they neither answered by post or email in spite of my reminder by email. But my email ticket was closed twisly on there website by giving reason of their clause no 4 4 21 which is not mentioned in any documents provided by them