[Resolved]  Parimatch India — Parimatch sent me an email that my account was blocked

When I tried to withdraw money from my Parimatch account, I was asked for documents. I immediately wrote an email to Parimatch security service. Security asked for a national ID card, I sent it. In addition to the ID, I sent them an email with a picture of me holding my documents in my hands. Parimatch then sent me an email that my account was blocked. Since I own a store selling tea, I provide free wifi to customers who come to my store. Therefore, my IP could be used to register Parimatch account by the visitors of my tea store. At the same time, the email address, debit card, e-wallet and the rest of the information belong to me. If you don't want to work with me anymore, please refund me from my account and then close my account. Now my account has been locked and I have not been allowed to withdraw any money. Please give me my money back.