Park Priviera — Fraud travel company

I have been fetching long for my membership amount refund as I never availed any holidays till date. As whenever I had put up the request the park priviera team have declined the request by saying there is non - availability of rooms or flight on the respective dates. Even when I had put my request for booking flight 90 days back they have declined. During taking membership the alloted manager will talk good but after the membership they will not even pick up the phone. Totally a fraud company... Please help to get my money back