[Resolved] Parsh Tax Solutions LLP — Online fraud in "pan card" issuing process

Neil4587

from Mumbai, Maharashtra

Address:	New Delhi, Delhi, 110006
Website:	www.applypanindia.in

Hi,
Good morning,

Yesterday, i was wondering for pan card issue for my spouse and so, i had made a quick search for pan card issuing government website namely "http://www.applypanindia.in/". Under this website i had started to fill up the informations and as i was in office, i thought that once i registered my self, i will pay online later on as because i was in office. But as i mentioned, i was in office and due to little bit of hurry, i had paid the amount through online payment method.

After successful payment, i had found that the website had charged me 299.00 inr rupees for issuing "pan card". Now i felt that amount is too big in comparison to government own website. So, i thought to withdraw my self from issuing "pan card" from this company and for this, i had mailed them on yesterday about to refund my money as i want to quit my self from issuing "pan card".

But till today there's no response from this company and so, i have mailed them again with some brief informations about the payment transaction id, communication id.

Finally i have decided to register online complaint against this company and now i'm going to do it. Please check the below details about my online transaction and about the company as well. Even though company had not updated its current contact address on website too.

Please help...

Transaction email's details :
-=

Dear hetalben nileshkumar prajapati,

Your transaction with www.applypanindia.in was successful

Transaction id: 79538
Merchant website: www.applypanindia.in
Amount paid: 299.00
Order date:[protected]:35:26

Company name : parsh tax solutions llp

Address on website :
-=
Lgf2, b 15/2, freedom fighter enclave
New delhi-68
E-mail: [protected]@eindiatax.com

Current address on google map :
-=
113/112, kucha tiku shah,
Indraprastha,
New delhi, delhi 110006

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Dec 8, 2017

Complaint marked as Resolved

Fraud company and it had not returned from full paid amount by me.

Jan 04, 2017

Updated by Neil4587 Hi,
Good after noon,

After registering an online complaint I had also informed the company for the same and below is the conversations that we had did till today. They had just refunded 107.00 INR though the actual amount was 299.00 INR which is the actual reason to cancel the application.

-======================================================

Er. Nilesh Prajapati
12/23/16 (12 days ago)

to pancard
Hi,
Good noon,

I have just filed an application to issue the pan card of my spouse and have also paid the amount as well. But now i want to withdraw from issuing the pan card of my spouse online through your company.

So, please kindly refund my payment (i.e. 299.0 INR)

-======================================================

Er. Nilesh Prajapati
12/24/16 (11 days ago)

to pancard
Hi,
Below is the transaction details, please do as soon as you can else I have to file a complaint against your company as per consumer norms.

Please take mail seriously and kindly reply for the same.

Transaction ID: 79538
Merchant Website: www.applypanindia.in
Amount Paid: 299.00
Order Date:[protected]:35:26

-======================================================

ApplyPanIndia .in
12/24/16 (11 days ago)

to me
Thanks for you e-mail.

Full Refund is not possible in case of non receipt/ processing of application form and documents. If you do not want to process further, government fee for Rs. 107 can be refunded. Our service start with online application form that you fill online on our website. Providing online application form and pre filled form thereafter is part of our service.

Regards,
Team ApplyPanIndia!

-======================================================

Er. Nilesh Prajapati
12/24/16 (11 days ago)

to ApplyPanIndia
Hi,
This is totally ridiculous and as because I'm also from an IT field, I know what amount should be refunded from your end. 107.00 INR is too less as a refund amount. I don't want to continue for further process with you.

So, please kindly refund my amount and I know whole amount is not possible to refund but there should be amount higher than you had mentioned in mail.

-======================================================

Er. Nilesh Prajapati
12/26/16 (9 days ago)

to ApplyPanIndia
Hi,
Good morning,

How soon will I get my refund ?

-======================================================

ApplyPanIndia .in
12/26/16 (9 days ago)

to me
Thanks for your e-mail.

You need to understand that our process start with online application form that you fill online on our website. Each online application form is cost to our company. We are not denying to process your application, but in case you do not want to process, refund for Rs. 107 can be provided.

Regards,
Team ApplyPanIndia!

-======================================================

Er. Nilesh Prajapati
12/26/16 (9 days ago)

to ApplyPanIndia
How soon can I have my refund ???

-======================================================

Er. Nilesh Prajapati
12/30/16 (5 days ago)

to ApplyPanIndia
Hi,
I didn't receive my refund yet. Are you going to refund the amount or should I file a complaint against you in consumer forum ??

-======================================================

ApplyPanIndia .in
12/30/16 (5 days ago)

to me
Thanks for your e-mail.

Refund request have been processed for Rs. 107. It will be credited to your account shortly.
Case is now closed and application is cancelled.

Regards,
Team ApplyPanIndia!

-======================================================

Er. Nilesh Prajapati
3:21 PM (3 minutes ago)

to ApplyPanIndia
Hi,
As I had already told you that I knew whole amount is not possible but the refund amount of 107.00 INR is too low in compare to the actual amount that I had paid to you (i.e. 299 INR)

-======================================================

Please look into this matter and hoping for your best efforts.

Thanks,