[Resolved] Parveen Travels — bus journey from chennai to thirukadaiyur on 04th oct 19 | |||
I booked a ticket from chennai to thirukadaiyur in parveen travels pvt ltd and boarding time was21:30 hrs at koyambedu through red bus portal. Due to heavy traffic the bus operator advice to board at t. Nagar which i accepted and waited upto midnight 12:15hrs for the bus to come to t. Nagar and the bus broke down near mahapalipuram. Initially the driver told there was fuel problem and diesel will reach and will top up and journey will continue. But even at 06:00hrs there was no sign of repair or spare bus arrival. I was forced to leave the bus hop up to pondicherry and took a government bus and reached my home town at 10:45hrs. This horrible experience i wish to narrate and have caused lot of stress and nightmare. Please avoid such bus from your portal so that we will not book and end up into such kind of troubles. I tis waste of money and pain. Was this information helpful? | |||
Nov 9, 2019 Complaint marked as Resolved Parveen Travels customer support has been notified about the posted complaint. Verified Support Oct 05, 2019 Parveen Travels Customer Care's response Dear Passenger, Greetings from Parveen Travels Helpdesk!! Please accept our sincere apology for the difficulties which have caused you in the meanwhile. Your complaint has been forwarded to our Intercity Operations team and kindly share your PNR number. Our aspiration is to keep you as one of our most valued customers, and we hope to serve you better in subsequent times. For any further assistance, please contact our 24/7 Customer support[protected]. | |||
 6 Comments | |||
Comments
The details of the ticket are Ticket No TNAS80933686 PNR no BSPT[protected]. It was booked through Red bus portal and the fare was more than normal due to pooja holidays.
Reply
Bus boarding time is 9.30 PM in Egmore, but bus arraived at (12.00 AM) delayed for more then 2 hrs, and bus stopped midway without fuel waiting in the midway waiting for more then 1 Hrs. I have to be in the destination at 6.AM
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Bharathi Thasan's reply, Oct 5, 2019
Passangers and driver pouring fuel after 1 Hrs struggle
Spare bus came late, unconditional with Poor AC .
31 Oct 2019 bus from Coimbatore to Bangalore 6.30 AM .
Spare buses to be in good conditional, why spoiling the name reputation?
31 Oct 2019 bus from Coimbatore to Bangalore 6.30 AM .
Spare buses to be in good conditional, why spoiling the name reputation?
Worst Service in the world Parveen Travels Bus Madurai to Coimbatore, travel experience on 01/11/2019, Never recommend
I booked a bus from erode to Bangalore on Thursday and it broke down in Salem
They told us to take another bus and they will refund us in 2 days time but till now i haven't received any money
Please look into the matter as yo had promised yo will
They told us to take another bus and they will refund us in 2 days time but till now i haven't received any money
Please look into the matter as yo had promised yo will
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