Parveen Travels — I am complaining about the unethical behaviour

Parveen Travels — I am complaining about the unethical behaviour

N Naimeh

Dear Team, Yesterday (16.11.2020) I am travelling from Salem to Chennai (TamilNadu) on Parveen tranvels and I am told that I will board on valappady toll gate.As told I boarded on the location and bus started.In the mean time I found out I have left my wallet in my car and I told my brother to take and come up asap. I have requested the driver I have made the mistake and I request you to wait for 5 minutes but the person who is sitting in the back seat of driver behaves like gundas and I he abused verbally and told me to go.I am sure he is not wearing driver uniform so I am afraid parveen travels are nowdays using gundas in jobs. We are booking parveen travels for the services they are providing and the way they are treating their customers but now the company is behaving like one of the worst companies. Please clarify why the company allows such kind of driver or whether parveen travels recruting gundas? If he is a driver why he doesnt wear any driver uniform? In case if same had happened to female passenger what is the solution? Note my mail ID : [protected]@ymail.com +1 photos Was this information helpful? No (0) Yes (0)
Parveen Travels customer support has been notified about the posted complaint. Verified Support Nov 17, 2020 Parveen Travels Customer Care's response Dear Sir, We regret for the inconvenience caused. Thanks for bringing the complaint to our notice. We would like to inform you that, the complaint has been forwarded to our Intercity Operations team and strict warning has been given to the particular driver and we assure you that, it won’t happen again also we will take up your suggestions to our management to improve our Quality of service. For any further assistance, please feel free to contact our customer service on below given contact numbers. Thanks & Regards, Parveen Travels [protected] /[protected] Nov 18, 2020 Updated by Naimeh Dear Team, I am a frequent traveller from Salem to Chennai (Vice Versa).In this regard please provide any numbers to coordinate in case if any emergency like this. The above kind of incident should not happen in future and teach the driver how to behave ? Please provide the intercity operations teams phone number to coordinate incase any urgency?
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