[Resolved]  Parveen Travels — Missing of Laptop bag

Address:

Madurai, Tamil Nadu

I am Muthu from madurai. I travelled journey from chennai to madurai on 18/10/2014 with my family.The seat no are V1, V2, V8.PNR No:TGOZKVAPZT0.Vechicle No:TN 21 AU2234(CARANO Non-AC semi sleeper)Time :10.15 PM at perungulathur I carried 4 luggages including with my Laptop bag. The bus was reached at Periyar at 7.00AM(19/10/2014).At the time of leaving from bus i just carried only three bags with me unforunately i placed my laptop bag in my seat V1. I placed three bags at bottom place of the bus.I forgot to carry the laptop bag by only taking three luggage bags. After reached the home i noticed that the laptop bag was missing at the time of 9.00 AM Immediately i rush to parveen travels office (at periyar) to enquire about this to s but they didn't properly response to me and told to see in shed of parveen travels at kudal nagar.but in kudal nagar the above bus cleaner only staying in the bus.and he told that he didn't find any bags in the bus and he also properly response to me. I contacted chennai office to get driver phone number and they sent the phonne number of driver Driver Numbers: Ramesh - [protected] Manikandan-[protected]. Ramesh was attended the phone immediately and replied me as i just releaved from periyar bus stand immediately and went to native by parking the bus at opposite to parveen bus at periyar.But the other person manikandan didn't pick my call till now.When i called to him i heard that busy tone for each and every time(up to 4.30 PM)and after from this time his phone is in switched off.I didn't know what's the reason for not picking my call.After that i called to parveen manager([protected]) two times. and he told that their driver will only switch on the Phone after 2.00 PM but he didn't switch on the phone till 6.30 PM.When i enquired in periyar bus stand office they told to complaint office.Because of this improper response my one day office work is totally spoiled.and i don't know what to do?so please imeediately take proper action about this complaint. other wise i will forward this complaint message to other customers and i will post this comment in facebook if it's necessary. My contact no:[protected] Email id:[protected]@gmail.com