Dear Sir,
Please to be informed that we had booked two tickets in your Parveen travels through make my trip from Palakkad byepass to Chennai scheduled to depart at 11.45pm on 5.7.2018. PNR no. was BSPT[protected]. We had been waiting for the bus since 10.30pm to 1 o'clock midnight, but bus didn't come. We had been trying to call both the numbers you had mentioned in the e-ticket as owned by bus operators, but mob no. was switched off and the landline no. was not picking up. Finally we called your Coimbatore office no. around 12.45pm and came to know that the bus was left Coimbatore station by the time. We lost our business trip for a negotiation with prior appointment. This was not anticipated from your side as you are a well known travel across the country. We have lost a cost of Rs. 15000 by missing this trip solely because of your negligence and irresponsibility. So you are requested to compensate the amount. Your response is awaited.
Regards
Krishnakumar
Mob [protected]
Sent from Yahoo Mail on Android
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Parveen Travels customer support has been notified about the posted complaint.
Jul 07, 2018
Updated by അരവൂർ കൃഷ്ണകുമാർ They proceed to refund the ticket charge, not the expenses caused by their irresponsibility
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