Parveen Travels — Parcel missing

Sir,
We have been sending parcels through your service for a long time. On 20th April 2021, we sent a parcel of 1 no of carton box from trichy to Chennai with LR no: TRYMT - 8098847 addressed from thaslim to amjath Ali. The parcel has been missing since then. When we approached the mannady branch office, they asked us to sign and pay 170 rupees and collect the parcel the next day. But the parcel has been missing. We made several attempts to retrieve the parcel through swarna branch in charge but failed. The box has oil bottles worth 8000 rupees. Hence we request you to deliver the parcel or compensate us the sum of 8000 for the loss we incurred.