I booked ticket yesterday night but it was not confirmed through paytm but transaction was successful between paytm and parveen travel, but no tickets. Please work on refund. This was message from paytm “your transaction of rs.1706.0 to parveen travels under order abbjchm37c3389 was successful on tue dec 17 22:39:30 ist 2019.”, i booked different tickets now, please work on refund.
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Jan 21, 2020
Complaint marked as Resolved
Parveen Travels customer support has been notified about the posted complaint.
Verified Support
Dec 18, 2019
Parveen Travels Customer Care's response Dear Sir,
We regret for the inconvenience caused.
We have processed your full refund amount and it will credit your bank account within 7 to 10 bank working days.
For any further assistance, please feel free to contact our Customer service[protected].
Thanks & Regards,
Customer care
Parveen Travels
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