Passport Office Chennai — PCC - Issues in Saligramam Passport Office

Address:	600093
Website:	passportindia.gov.in

I'd applied for PCC through online and schedule the appointment also. According to the "Document Advisor" instructions, I carried the below documents.

1) Old passport in original with self-attested photocopy of its first two and last two pages including ECR/Non-ECR page and page of observation.

2) Proof of Present Address.

As per the appointment time, I went to PSK Saligramam and I waited for an hour in the queue. After some hours, I met the enquirer and provide the all documents, but they simply said to get the Medical certificate and Visa copy, then only we allowed to go inside of the Passport office.

I asked him, the Medical certificate and copy of visa are not mentioned in the "Document Advisor". For that they said, all the instructions were not mandatory to mentioned in the website.

If they not mentioned all the details means, then why they are maintaining the offical website ? why they are asking to schedule the appointment ?
Why they are provided the "Document Advisor" ?

I took leave for office on that day and spend half-a-day for passport office, but no luck to got the PCC.

The whole process is waste of time and money. This is not only happened for me. They send back lot of persons for the same reason.

Kindly take the necessary action and avoid these type of embarrassment in future.