Passport Office Nagpur — why closed my passport file

Address:

443404

My passport file no NG[protected] is closed due to absence of marrige certificate.
Other all documents are clear.
There is no need of marriage certificate.please clear me.
When I was in Nagpur office I had completed all formalities and complete the procedure of passport office to get passport after that at last stage after completion, the officer told me that your marrige certificate is required, you bring it and then you will get passport.
But now I heard the marriage certificate is not required in passport formalities..
So I request you please check it and issue the passport.
I was received the SMS that your file no is NG[protected] and it is closed on 04.01.17.