Passportskendra.com/ — Regarding Passport

I applied for a new passport on the website https://passportskendra.com/ on 16/September 2021 the amount 3495 had deduction and also got transaction confirmation via email but it completed more than 4 days still no update from the company kindly help to get my total refund amount,

Also, I saw some complaints regarding this fake website company, kidly take necessary action and kindly refund my amount