[Resolved] Pavers England — Mobile accessories - leather cover - poor quality

sauravag12

from Chennai, Tamil Nadu

Address:

Ludhiana, Punjab, 142001

This is regarding complaint on quality of mobile accessories - leather cover for iphone 6
In a one month time the red color strip which company claim is made of leather, it's color faded away..
Red strip and black leather come out of the base material and is looking very shabby. have spent 1500 inr and in a month time it's values goes for a toss

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Feb 7, 2018

Complaint marked as Resolved

No step has taken against what they have written to share info on their given email id. Really helpless.

Pavers England customer support has been notified about the posted complaint.

Verified Support

Jul 20, 2016

Pavers England Customer Care's response Hi Saurav, We regret the product inconvenience caused to you. Please share further product and purchase details to [protected]@paversengland.com. Our team will assist you further. Regards, Customer Care Pavers England

Feb 07, 2018

Updated by sauravag12 Till date no reposnse . Sorry for very very late act but once I see this sms, I candy resist for poor service by PAVERS ENGLAND

Verified Support

Feb 07, 2018

Pavers England Customer Care's response Hi Saurav, please share your email id from which you have shared damaged product details with us.

Feb 07, 2018

Updated by sauravag12 iip.[protected]@gmail.com

pl see email and had follow up twice thrice and thereafter I stopped and concentrated on my service work.

It is a year back .. pl check you will see all details.

Feb 08, 2018

Updated by sauravag12 Any update . Hope you have reviewed your mail box and finds any email from given I’d

Verified Support

Feb 27, 2018

Pavers England Customer Care's response Hi Saurav, Our team has shared the final mail on 10th May 2017 to your email id. No further mail correspondence from your id. Regards, Customer Care, Pavers England.

Feb 27, 2018

Updated by sauravag12 Same day have reverted .. and here the point is why the subject not considered and no solution.
refer the matter

Dear Team,

That's why have raised consumer complaint as I have been told that it is leather and in months time red color faded and coming out as poor quality it was.

Hope you have seen my consumer complaint And it is not yet over. I will put a case . Thanks

Regards,
Saurav

Feb 27, 2018

Updated by sauravag12 I’m still carrying the cover, not because it was first ever purchased but have been asked by PAVERS that it is premium and pure leather. Replacement for sure

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Comments

Alka Raithatha

from Mumbai, Maharashtra

I have purchased 1 pair casual shoes for my son, wearing only one time&outer layer (skin of the shoes)came out.you can see in the image.pavers past experience was very good. Kindly be helpful in this matter.Thanks in advance.