Payback, Loyalty Solutions & Research Pvt Ltd. — For every transaction i have to call payback and raise complaints

Address:Pune, Maharashtra

For every transaction i need to call payback or send mail to raise complain everytime. For some complain payback asking proof after 60 days. One of the worst ever problem i am facing with PAYBACK. Your executive customer care Mr. Rajesh has disconnected the call without giving my questions answer. I recorded all call, there is many disputes in his conversation. Earlier he told that the problem i faced your executive raised complain and he was giving complain no. and later he had taken U turn and given statement your executive had taken just as feedback. payback card No -[protected] I want penalty for all tiem i called you i.e. approx 10 Hours during my office hours and my hourly rate is Rs, 6400/-, all the calls chargable @ 0.5 Rs. and mental harrasement. all recording i will produce in court including all mail communication. If within 24 Hours i will not get any positive reply i will move to court.
Was this information helpful?
No (0)
Yes (0)
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Loyalty Solutions & Research / PAYBACK.in
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    26%
    Complaints
    58
    Pending
    0
    Resolved
    15
    Loyalty Solutions & Research / PAYBACK.in Phone
    +91 12 4433 5900
    Loyalty Solutions & Research / PAYBACK.in Address
    Ground and 1st Floor, Plot No 34, Sector 44, Institutional Area, Gurgaon, Haryana, India - 122003
    View all Loyalty Solutions & Research / PAYBACK.in contact information