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Paynimo / TechProcess Payment Services

[Resolved]  Paynimo / Techprocess Payment Services — paynimo / techprocess payment services online payment issue

Hi sir/mam,

I have done online payment for mba exam fee of rs. 4254.48 on 10 oct 2018 using my sbi credit card through indian bank via paynimo payment gateway system. E-receipt has not generated but the amount has been debited from my credit card. Its been more than two weeks but amount is not refunded to my account yet. Please check and do the needful at the earliest.

Fyi, i have attached my credir card statement as a proof for amount debited and transaction ref no is :070974

I kindly request you to do the needful at the earliest.
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Nov 29, 2018
Complaint marked as Resolved 
Paynimo / TechProcess Payment Services customer support has been notified about the posted complaint.
Verified Support
Oct 29, 2018
Paynimo / TechProcess Payment Services Customer Care's response Dear Team,

We are unable to trace the records on the basis of given details.

Kindly provide us the Techprocess Payment ID or Bank Reference ID to trace the transaction from our end.

Regards,
Customer Service
Techprocess Payment Service
Oct 29, 2018
Updated by raghuweb Hi,

please find the bank reference id below

Bank: state bank of india credit card

Reference id: 070974
Nov 01, 2018
Updated by raghuweb Date of Transaction: 10/October/2018

Time: 5.00 pm
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Comments

Dear raghuweb, Apologies for the inconvenience caused. We would love to get in touch with you and address the issue, request you to please mail us your contact or card details at [protected]@sbicard.com mentioning reference number 84079 in your mail to enable us to address your concern on priority.
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