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Paynimo / TechProcess Payment Services

[Resolved]  Paynimo / Techprocess Payment Services — Refund not received yet(Amount deducted from my account but transaction failed) )

I have transferred an amount of Rs. 15, 518 to TECHBIRLAINSTITUTEOF via NetBanking on 31st December, 2021 but due to a session error, the payment was not successful and the amount got deducted from my account.
So as of now, I haven't received my refund yet.
Kindly address to this issue as soon as possible as I have to make other payments also.
Thank you
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Feb 11, 2022
Complaint marked as Resolved 
Paynimo / TechProcess Payment Services customer support has been notified about the posted complaint.
Verified Support
Jan 06, 2022
Paynimo / TechProcess Payment Services Customer Care's response Dear Sir/Madam,

We are unable to trace the records on the basis of given details.

Kindly provide us the Techprocess Payment ID or Bank statement to trace the transaction from our end.

Regards,
Customer Service
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    +91 22 6652 8600
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    Building No. 1, 2nd Floor, Mehra Estate, LBS Marg, Vikhroli (West), Mumbai, Maharashtra, India - 400079
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