PaySense — Settlement Payment Done but still not update

Address:

Mumbai

As discussed with paysense employee. he ready to settle my loan with Rs. 10000 and promiss to my will closed. i have done my payment of Rs. 10000 at 20 Aug 2021 and also send my payment receipt. but still he is not giving any payment receiving receipt. when i am trying to contact on mobile number he is not receiving. not any reply.
This is bank detail where i was transfer my money.

Bank Name : RBL BANK.

Account Holder Name : Paysense Services India Private Ltd.

Current Account No. :[protected].
Branch : Santacruz west

IFSC Code : RATN0000211.

payment receipt is in attachment. so please closed my loan and give me noc.
My Loan No NA11415346.

Thanks & Regards,
[censored]al
[protected], [protected]
[censored]al.[protected]@gmail.com