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Payuib — Product - Earphone Status - Not Received

I have ordered wireless earphone on 26th Sept 2021 and paid Rs. 279/- but still neither received product nor refund. Please do the needful urgently. Please find below payment details...
Transaction No. [protected] for Rs 279.00 done for GAJERA DIPESH VINUBHAI has succeeded from payu team.
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Comments

Hi! Apologies for the inconvenience. Request you to share your contact number and email id used during this transaction along with the screenshot of transaction details (Transaction id, amount and date) via help.payu.in and our respective team will assist you with your query. Regards, Team PayU
Reply
Harshal Baxi's [Complaint's author] reply, Nov 7, 2021
No Email Id available like help.payu.in, so please share valid email ID
Harshal Baxi's [Complaint's author] reply, Nov 7, 2021
Its done, shared req details

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