[Resolved]  PayUPaisa — money deducted from bank account but payment was not processed

Address:Mumbai City, Maharashtra, 400701
Website:www.payumoney.com/customer/users/paymentOptions/#/76D492B65DDFD87474EBF4697440C55B/five/149849

I have paid for NIT Goa through Payupaise at PAYUPAISA47777.
Date :[protected]
Client number : PAYUPAISE47777
My money was deducted from bank account while the registration was not done. Please contact me ASAP, as the registration would be closing soon and I need to register for sure. Of all the payment gateways I have ever used, Pay U money seems to be the worst. None of your customer service phones are ever reachable. What sort of payment gets hung in the mid-way? My payment is o[censored]tter-importance and is a highly sensitive time case but here I am sitting and mailing you my complaints because your services are terrible. Please get back to me as quickly as possible OR atleast do a quick refund so that I can atleast try paying again.
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Aug 8, 2021
Complaint marked as Resolved 
PayUPaisa customer support has been notified about the posted complaint.
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Hi,

We are unable to trace any transaction with the provided details. Please share the below details at [protected]@payumoney.com via email to assist you further -

• PayU, Merchant and Bank reference number.
• Scan copy of bank statement indicating the debit for the required transaction.
• Transaction date along with the amount.
• Email id or phone number used for processing the transaction.
• First 6 and last 4 digits of your card.
• UPI / VPA if any used

Regards,
Team PayU

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