Jul 23, 2019
Updated by Ashwini G B Dear OLX,
As per your resolution to a similar issue. You have clearly stated that you have blocked this Company profile to ensure nobody else gets cheated from this buyer. Why was it still on your website??
I have this adv in the month march 2019. PFB your email trail;
OLX India Customer Care's response, Apr 22, 2018
Dear sir,
Greetings from team OLX !
Thank you for sharing the concern with us.
We completely understand your situation and apologize for the inconvenience caused.
We wish to inform you that without any delay, we have blocked the seller's account as well as his number so that he cannot dupe any more buyers.
We assure you that our top priority is to maintain a safe and secure OLX community and remove users who do not comply with our Terms o[censored]se.
Also, it is submitted for your information that OLX only provides a platform to seller and buyer. OLX does not participate or interfere in negotiations during transactions. We suggest that you always analyze the ad you are interested in.
As you said, you have some documents supporting your case, we suggest to take the help of legal authorities. Kindly file an FIR against the seller and OLX will provide all the information related to the seller to the legal authorities.
Please do contact us by email i.e.[protected]@olx.in for any further requirements, our specialized team will be happy to assist you.
Addressing your concern is our priority and we will always give you the best possible service.
Thank you for contacting OLX
Thanks
Team OLX
https://www.consumercomplaints.in/olx-india-i-have-bought-a-washing-machine-through-olx-from-a-person-named-faraz-c1932578
I would like to go ahead and reverse the payment for this product
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