[Resolved] Peachmode — fooling customer by showing good stuff and selling worst stuff
K
KulwantKaur
from Ambala, Haryana
Order no.[protected]
I have ordered a suit from peachmode.com worth rs. 895 and today i received my order in the evening. When i opened the packet i was shocked to see that the quality of the fabric was worst as compare to the picture shown on website and secondly the buttons shown in the picture are missing. I rang peachmode customer care twice to arrange a return of this product and to raise a refund, unfortunately they coldly said they can't do the return. Which is disgusting. I urge peachmode to do the return asap and please give my money back. I am sorry but i will never ever buy stuff from peachmode again and will never suggest this website to anyone.
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Mar 14, 2019
Complaint marked as Resolved
Peachmode customer support has been notified about the posted complaint.
Verified Support
Feb 11, 2019
Peachmode Customer Care's response Your request for return has been initiated. We have sent you another email with all the details along with the pickup scheduled. Once the pickup no. and tracking number is generated you will receive an email with those details.
If the pick up is not done as per the scheduled time mentioned in the email, please let us know.
As per our return policy : https://peachmode.com/help/#refund you are eligible for peachmode store-credit which can be used to purchase any other product on our website.
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