[Resolved]  Peachmode — return/refund not accepted. poor quality product

Address:

Chennai, Tamil Nadu, 600117

I purchased a saree from peachmode last week and it had the return option when purchasing. I trusted and made the purchase but the saree is not as advertised as it has different designs and poor quality which i dont like. Hence i tried returning it but it didnt accept. I sent email to the customer care and they asked for the photo of saree and i sent it.
After that no response from them and i called them up, they said they have not received any emails. I sent 6 emails again and again but still no reply and they are saying that they didnt receive any email and asked me to contact through watsapp. I sent all the screenshots, email proofs in watsapp and they sent a single reply after waiting for oneday that they cannot accept return or provide refund. Such a worst app and customer service i have ever seen. Please do not use this app and dont purchase anything. They wont even respond to your queries.