Peeperly — Return and refund

This is the worst possible customer experience I’ve ever seen.. I bought a phone case to give it as gift. We did not like the design when it was delivered and the product is intact as we just removed checked the design and wanted to return since we did not like.. not your company is not ok for refund though the product is intact.. I realised I made a mistake by buying it from your company.. Will suggest not to buy things from Peeperly anymore