People-Group / People Interactive India — select shaadi is a scam | |||
Hi All I was having GOLD membership of Shaadi.com and was doing my own profile search when I got a call from a sales executive from Shaadi .com n 15th August informing me that my profile had great prospects of getting better matches using their Select Shaadi services since they are able to access a bigger database including VIP profiles. However once I bought the membership of Select Shaadi service the Sales executive vanished and were not available to take any accountability or ownership of what promises they had made and the Service Head just told me that the profile pool was the same and that RMs cannot access VIP profiles . I escalated twice foe the poor quality for services but all the Service Heads could do was change the RM. Just wanted to share that "Select Shaadi" service is a total scam and there is ZERO value add of that service for the hefty amount that they charge. All the RMs do is search profiles using the SAME database and SAME filters which you can do on the website yourself and worse they have no authority to ensure the profiles they select are NOT FAKE or Invalid or Frauds. First they will share profiles with you and then once you accept they will send emails to the prospect. 90% of the profiles will never revert or will have invalid fone numbers. The RMs keeps responding with reverts that the profile has "Not responded back" or "invalid Phone number" and keep sending 5-6 profiles each week. I have already been discussing with RMs for nearly 2 months after paying a hefty sum of around 14K and zero outcome!!! I found many fake/fraud profiles on Shaadi.com prepared by scamsters with same pictures but different profile details such as profession, location etc hence I had to do due diligence myself to check whether a profile is genuine or not and shaadi.com DOES NOT take any guarantees if the RM ends up matching you with a scamster, fraud. I do not wish to continue this service any further and want full refund of my amount as most of the hard work of searching, accepting and verifying profiles is done by myself only and see ZERO value add of the amount invested. Thanks NS Thanks NS Was this information helpful? | |||
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People-Group / People Interactive India customer support has been notified about the posted complaint. | |||
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+91 22 4351 7007 (HQ)
+91 22 4200 7007 (Infocom)
2B (2) (ii) Ground Floor, Film Centre, Building 68, Tardeo Road, Tardeo, Mumbai, Maharashtra, India - 400034
Till date no revert on REFUND by Shaadi .com. It seems they are trying to offer 6600/- of DIAMOND service as compensation in lieu of 18450/- worth of services (SELECT SHAADI (14000) + GOLD membership(4450)) which are already active and within validity period but not ready to refund anything. I do not understand what sort of compensation is this. Even if this 6600/- worth of service is being offered as compensation only for SELECT SHAADI (14000/-) service and my GOLD membership remains intact it is still nowhere equivalent to 14k. I would want a refund to put my money to better use.
Thanks
NS