[Resolved]  peps india mattress — I got a damaged product and its more than a week now. No response

Address:Bangalore, Karnataka, 560043
Website:pepsindia.com

I purchased PePs mattress from Haryana Handloom Kammanahalli last week.
Got a damaged product with torn out cloth and stiches, the same day we informed the shop and they informed us this will be replaced in 2 days. We waited and did multiple follow-ups and got to know Peps is on Holiday for a week (This is surprising that peps give holiday for a week).
Multiple follow ups with Haryana Handloom is hayware and need some help to address as we paid 15 k for this damaged mattress and waiting for weeks to have them replaced.
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Oct 19, 2016
Complaint marked as Resolved 
It is yet to resolve, but the Company excecutive came down to verify the damage and committed that this will be replaced in 3 days.
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Hi I purschased peps mattress about a month back where I sit or lie down it develops a bend it feels I have just gone inside please help me my contact details are
Raghav
[protected]

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    Bangalore
    Karnataka
    India
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