Perfumelab.in — Incorrect order received

Website:

Perfumelab.in

Hi Team,

I recently ordered 4 perfumes from perfume labs website on the 17th of Jan 2023.

- Order ID: 38439

- Delivery date- 27th January 2023

Below are the versions that I had ordered:-
1) Version ID PL0189
2) Version ID PL0204
3) Version ID PL0132
4) Version ID PL0252

The order that I received is Order ID: 38438 and the versions that I received are as follows:-
1) Version ID PL0189
2) Version ID PL0125 x 2
3) Version ID PLO244

I sent a request via the IVR support and email support on the website to replace the two PL0125 and PL0244 with the following - PL 0204, 0132, 0252. I have still not received any correspondence regarding the replacement or refund.

Need the same to be done as soon as possible.

Regards,
Shawn