PharmEasy — doctor never contacted, pathetic service ever - want to file a case

Address:

N315, Godrej E City, Doddathogur, Electronic City Electronic City Phase 1, Near Sunshine Super Market, 560100

*bogus company and pathetic service* my mother is 72 yrs old and i have ordered 2 nd time with pharmeasy (Which never delivered) her medicine related to hypertension, thyroid - thinking that i should not go out because i may get covid 19 risk which is going on every where.

I want to be safe so do my family members, so that why instead of going out i ordered from this bogus company pharmeasy.

Since yesterday i have been following up with them - and they keep saying they will look into the same - which never happened, and the delivery never done.

I am still waiting for doctor call as i have not uploaded the prescription, but they failed to call, and keep giving false commitment that someone will call within two hrs... I never received a call... And they said they have tried for 11 times.

The time which i have wasted, in following up, i want to file a case against this bogus company pharmeasy.