Phoenix ARC Private Limited — I have received a mail from this company asking to close an outstanding loan

Address:	Phoenix ARC Private Limited, 5th Floor, Dani Corporate Park, 158, CST Road, Kalina, Santacruz (E), Mumbai 400098
Website:	phoenixarc.co.in/grievance-redressal-officer

I have received an email asking to close an outstanding loan with Barclays. But they have never sent me the loan closure/settlement offer. Please confirm if this is a genuine company