Address: | New Delhi, Delhi, 110044 | Website: | www.phonepe.com |
Hello,
My name is Sulabh Sharma, a resident of New Delhi and I am writing in regards to one of the electricity bill payment which I made on 04/April through "Phone Pe" mobile application for the amount of Rs950. The transaction went successful initially but after few hours I received a notification that your transaction is failed. I called the customer care number next day on 05/April and was told that the refund would be processed with in 7-9 Business days.
Its been 15-16 Business days now since Phone Pe customer service promised for the refund and I still haven't received my money. When I am calling on the customer care number, they guys are giving me a run around and requesting for more days.
I would like to request you to please intervene in this matter and get this resolved asap.
Transaction ID - NX[protected]
Thank You
Sulabh Sharma
[protected]
Was this information helpful? |
Post your Comment