Claimed

PhonePe Complaints & Reviews

1
Last updated May 6, 2024
Complaints 3468
Resolved
258
Unresolved
3210
Quick Links
Statistics
Share
Contacts

File a complaint to PhonePe

Having problems with PhonePe?

File a complaint and get it resolved by PhonePe customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT
PhonePe
Customer Service Contacts

PhonePe Phone Numbers

Phone
+91 12 4678 9345
1978
699

PhonePe Website

PhonePe Head Office Address

A 25, Mohan Cooperative Industrial Area, South Delhi
New Delhi
New Delhi District
Delhi
India
110044

PhonePe reviews & complaints page 5

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
J
jituranu
from Jaipur, Rajasthan
Feb 7, 2023
Apr 20, 2023
This thread was updated on Apr 20, 2023
Report
Copy

Payment not credit in yes bank credit amount in credit card bill

Address:jaipur

Dear Team
jitendra sharma for this side. i have used phone pe for yes bank credit card bill at 3rd feb 2023 and still bank application shown pending this amount its has been already approx 4 days complted.
i request you please ASAP credit this amount in yes bank credit card.
my card last four digit is 9839.
PFA.
Thanks & Regards
jitendra sharma
[protected]...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
Address:chandan petrol pump

Phone pe Number [protected] Date 01.02.2023 Time 0652 PM Transaction ID T2302011852488579304253 It's been 2 days but the money is not returned I request you to transfer the amount debited to my bank...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
P
pranit143
Jan 25, 2023
Report
Copy

Phonepe has blocked

Phonepe has blocked my primary account for no reason. I am a regular user of phone pe and i have not violated any rules and regulations....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
R
RahulKumar12
from Kolkata, West Bengal
Jan 24, 2023
Report
Copy

Complaint & c

Address:Kolkata

I had deactivate my phonepe account but now I have to reactivate my phonepe account again as soon as i login phonepe it shows me on the mobile screen whose screenshot i uploaded in the file attached is...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
R
RahulKumar12
from Kolkata, West Bengal
Jan 24, 2023
Report
Copy

Dear phonepe sir my account is blocked

Address:Kolkata

With problem solution at us payment p2p online transaction refund online apply account refund amount please let us call service transaction apply...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
V
Vanshika25
Jan 19, 2023
Report
Copy

I want my deactivated account back

I had deactivate my phonepe account but now I have to reactivate my phonepe account again as soon as i login phonepe it shows me on the mobile screen whose screenshot i uploaded in the file attached is...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
M
Medasani Avinash
from Guntur, Andhra Pradesh
Jan 16, 2023
Report
Copy

Phone pe not allowing me to withdraw my Gold amount as I lost my Phonepe number

My selft Medasani Avinash,
i have purchased gold worth of 1Lack on Phone pe on 28th Aug 2020.
After fews of purchase i lost my phone and the number i was using .

after few months when i went to airtel for issuing me the same number they have mentioned that, they no longer alloting that same number that number is discontinued
i tried reaching to Phonepe with new number i have taken and they refused to...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
R
Ranjeet R Doddamani
Jan 14, 2023
Report
Copy

My all transactions are failing

Address:Madhura Estate #003 G4 Kusugal Road Ramesh bhavan Hubli 580023
Website:Phone pe Account Transactions fail

Please see that my all transactions are failing in phone pe as I have not issues find with bank .

Phone pe account number +91 [protected]

Name Ranjeet R Doddamani...
+1 photos
Helpful
1 other people found this review helpful
1 found this helpful
Write a comment
Report
Copy
D
Depkaman
Jan 14, 2023
Report
Copy

Funds transfer

I make a fund transfer through rent payment option on Phone pe, amount gets debited from my side but does not recieved at recievers end . No support from any customer care, they just cut off the line when we call,...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
I have made an payment of rs 1030 rs.
Money deducted but payment failed.
transaction id
-NX23010220141860718795481
Please look into this matter...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
N
from Bengaluru, Karnataka
Jan 11, 2023
Report
Copy

Money deducted but train ticket not booked on IRCTC

I purchased ticket in irctc through phone pe account. My money 403 rs has been deducted from bank account but ticket is not confirmed by irctc. They told bank confirmation is pending at the time of booking because of that reason ticket not booked. I tried to contact with phone pe customer care but not reachable. I need my money back please initiate the refund amount...

PhonePe Transaction ID: T2301111548435827655227 & T2301111557429094731719...
+3 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
Anil546
Jan 10, 2023
Report
Copy

About a transaction in processing.

I have paid an amount through phonepe to bank.i.e..bank to bank transfer.After entering my upi the money was debited and the transaction is showing processing.Can it be solved fastly?...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
C
Call.Now. 701.3911.866 Camplaint. No. I
from New Delhi, Delhi
Jan 4, 2023
Report
Copy

My payment refund process

Thanks calling executive...
Helpful
1 other people found this review helpful
1 found this helpful
Write a comment
Report
Copy
M
Mari1989
from Mumbai, Maharashtra
Jan 1, 2023
Report
Copy

Cheated money by not getting refund for failed UPI transactions

Address:Tamilnadu

I transfer money to my other account from phonepe app they transaction is a failed one but they debited the amount then I raise a complaint to the phonepe customer care they give me the ticket number to the complaint after giving the complaint they block my number in phonepe app now I dont know how I get the details to get my money back i am going to complaint against phonepe to national payments corporation of india
My phone no [protected]...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Address:Mumbai

Refund is not processed...
Helpful
1 other people found this review helpful
1 found this helpful
Write a comment
Report
Copy
J
Javed Shikalgar
Dec 29, 2022
Report
Copy

Transaction successful but my tata play account not working

Address:India

I have recharged my tataplay account through phonepay at 24 dec. My transaction is successful but tataplay account is not recharged.
My phonepay transaction ID is T2212242201567313704154. Please help me....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
Anuragg64
Dec 29, 2022
Report
Copy

Reactivate my Phonepe account.

Please reactivate my Phonepe account....
+1 photos
Helpful
1 other people found this review helpful
1 found this helpful
Write a comment
Report
Copy
R
Revin00
from ernakulam, Kerala
Dec 29, 2022
Report
Copy

Not received my money

Address:Ernakulam

My friend sent me money showing processing but money debited message received and i have not received money, will it refund or credit within 48 hours, plz my 10, 000 Rs is stucked...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
sandip halpati
from Rajkot, Gujarat
Dec 26, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

New kind of payment fraud

This is new kind of fraud faced today.

so this morning i went to buy goods . i have brought 1000rs of goods.then i asked merchant to provide scanner for payment
he opened his phone & scanner after i scanned his scanner at paid 1000rs at 09:10 am 26/12/2022 .
now when i asked him to check payment status he said not recieved now i scanned again and new name appear this time payment recived by him.

first...
+1 photos
Helpful
7 other people found this review helpful
7 found this helpful
Write a comment
Report
Copy
C
Chaitanya K s
Dec 25, 2022
Report
Copy

Double payment made

I have made a double payment to a auto driver and I cannot see his phone number in the transaction history to make a request to return the money.how can I go about getting my extra money paid back to me?...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy