[Resolved]  PhonePe — deny to refund the amount

Address:

A 41, Second Floor, Mohan Cooperative Industrial Area New Delhi, South Delhi, New Delhi, Delhi, 110044

I had done transaction of Rs.25, 000 on 1st July by phonepe App. Unfortunately transaction was failed. I called phonepe customer care so many times for refund but they people are not cooperating with customers.. they are giving such an irrelevent reasons to not solving the problem. When i call phonepe CC they say contact your bank. But when i contact the bank they say contact your 3rd party application CC. You will only get the refund from where you had done the transaction, "bank is not here to entertain the 3rd party application users". I request you to please help me out.

Ticket ID is 60584261