PhonePe — phonepe fraud scam with fake offers | |||
Am phone pe user phone no [protected]. Phone pe has been running a scam n fooling people with fake offers where no money /scratch card gets credited. I received an offer where in if i scan n pay at any shops i will receive scratch card, mentioning any merchant (Not explaining merchants registered with phone pe). Even after making transaction i was told that merchant is just a user of phone pe!! How will i know that if shop owner is merchant or user? There is no exclusion mentioned about users not considered merchants in t&c clearly?? To my horror when i asked phone pe to delete my account, they refused to do it. Nor they were able to provide any nodal officer details, other than support email!! Phone pe claims they are right to keep user personal details even i[censored]ser wants to delete/uninstall phone pe!! I have not only been cheated but also harassed by phone pe. My personal info such as phone no, transactions, bank account no, upi id, etc is stored in phone pe app. I dont see the need to hold this info, i[censored]ser doesnt wish to be associated with phone pe. I like to phone pe to delete all my personal info along with compensation for cheating & harassing me!! Transaction id :p1906181738322489156079 merachant : bharatpe[protected]@yesbankltd.. The transaction i made was to a merchant and its named "bharat pe". Terms and conditions states offer valid for any merchant!! So why exclude this one? T&c doesn't say selected merchants/shops? Legally i am entitled to choose who has access to my personal info, i have not agreed to any t&c that states phone pe will keep my personal info and not delete!! This is breach of contract!! If phone cannot delete my personal info, i need 10, 000 as compensation, as they have violated t&c and kept in dark!! I Was this information helpful? | |||
PhonePe customer support has been notified about the posted complaint. | |||
2 Comments | |||
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i added 1500 in my phonepe wallet today morning in order to make payment to someone, but unfortunately i am now not able to make any transaction with that money. i already did kyc for my account in recent past, still the same issue is faced by me
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Aashish Gandhi- [protected]