PhonePe — refund of money 9400 rs

Address:	Ghaziabad, Uttar Pradesh, 201014
Website:	PhonePe

It is being one month that i am chasing for my money 9400rs, i have called to phonepe customer care almost every second day no resolution. Then i raised complain in phonepe app again no resolution. Then i emailed to payment fraud team, after that i have received a call from paymentfraud team that they will refund my money on 29th, now tell me what should i do, if this is not fraud then why i am not getting my money back. I am sick and tired of knocking door of phonepe every second day. So i have decided to launch fir so that they can check thru cyber crime. This is too too much i am fed up now.in this forum also i have raised my concerns once but no reply.