Pick Me — It is approx 108 days still I have not get my gadget back

Address:

Pune, Maharashtra

My lenovo mobile phone model-P780 which is under PICKME India insurance got damaged in a road accident. I complained for its service on DATE- 23.05.2015. and the gadget was picked by Pickme India executive on DATE- 25.05.205. In my conversations with Pickme India customer care executive, they told me either I will get my gadget after repairing or will get a new mobile worth the same value within 45 to 60 business days. It is approx 108 days still I have not get my gadget back. Each time i talk to your customer care executive they are giving me a new date to be deliver. and also i am not getting a single update on its status either by mail, SMS or call. I am very much frustrated & loosing hope on Pickme india service. Will I get my phone back? How long I have to go without my phone?