Pick Me — Poor responce to pick up a handset

Address:

Pune, Maharashtra

I have register a complaint on July 16, 2015 and i have received a message that my cell will be collected with in four hours. Today is 6th day and my cell phone is not collected. I am calling every day to customer care and getting standard answer that it will be collected today. Very poor service and I regret the decision of taking such third class insurance.