Planetspark — Refund Not Processed.

Address:Gudgaon
Website:planetspark.in

Registration was done on 1st March with full customized commitment from the sales team. But issues began from 6th March when the desired teacher or timing was not adhered to. They changed 4-5 teachers..n since I wasn't satisfied, only 1 class was conducted..n when I'm asking for refund, they are giving me big speeches about importance of public speaking..as if I didn't know before enrolling my kid.. just a way to not do refund at once and pressurize us mentally.. wat a shame..not expected from such Institutes.. Rs 12000 is due from them plus 30% EXTRA they should pay for MENTAL HARASSMENT THAT THEYVE CAUSED SINCE PAST 20 DAYS
(I've attached an attachment which shows first class on 27th March, which was actually on 6th March with some other teacher..) even their records are incorrect..!!
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Apr 08, 2023
Updated by Preet678
Moreover I am still getting link to attend classes when actually I have already submitted request to stop my classes and grant refund a long time back. Mr Prince was giving me lecture on what role I and school cannot play.. and told me about importance of public speaking..as if I didn't know all this before enrolling my kid.. jus a method to harass parents mentally and not grant refund from their end..
Moreover they generate a Ticket number which I am sharing here. What they write in ticket we don't know..bit just shows the status as active or working..but Exact Status and Exactly what they write there we don't know.. So a request to consumer forum to look into the ticket I'd and force them to refund the amount within 3 days.. during registration they call at night 10pm and after that when we have any issues, they dont even pick up our call.. so they should refund with a penalty of 30% which should increase to 50% if payment is not done within 3 working days. Already 1 month has passed since 6th March when they wasted my time..

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    Gudgaon
    India
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