| Address: | Platinum service janakpuri east new delhi 110058 |
After going forward with the transaction, I had a doubt and therefore I decided to cross check the same with my Axis Bank Relationship Manager. He told me that the bank doesn't provide any such packages.
Since then I have been calling Platinum Service to cancel my package and return the money but they're refusing it saying that they've sent whatever was promised as part of the package.
Despite repeated requests, they're refusing to cancel it and refund my money. And the reason for not cancelling it is the fact that they've sent everything that they said they would on call. But the truth is that everything that they've sent is useless.
The belt and wallet are unbranded and the the other vouchers also don't look authentic. The transdeals card also doesn't work. Even the no-cost EMI was a trap. Now they're saying that I can convert the amount into EMI as per bank charges only.
Other company names that they've been using are Dream Holidays, TransDeals.
I am not the only victim to their fraud. I read that someone else also had been duped the same way and they registered their complaint here in July. I am sharing their contact details such as phone number, email and the address where the parcel came from. Please look into this matter and get my money refunded. And please ensure that legal action is taken against these fraudsters.
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