[Resolved]  PNB Housing Finance — Cheating my money from your branch in bangalore

Address:

Bangalore, Karnataka

Dear Sir/Madam, I have applied the home loan in your bank in bangalore, which was not approved and still i have not received my processing fee of Rs 5618/- as per your executive commitment. Again i called to your executive Mr SaiRam, he told me to send the mail regarding the issue to get my amount back mail id given by him is (venugopal.[protected]@pnbhfl.com) to which i mailed on 24/04/2015 but till date no reply from that mail ID. Then again i called him on 27/04/2015 and he said to speak to his manager Mr Jayanth Ph no ([protected]). when i called Mr jayanth he said give a day time i will said a mail to my head office and call you and update the status, but he did not call me . then i called him to check because its my money then he said its month end every one in the head office will be busy they will not reply now so wait till 4th i will call you again and update the status. i have waited same thing no response. so i called jayanth today morning 7/5/15 to check what as happen to my money then he told no i cant do anything you speak to his senior i told ok give the mail ID and contact num i will speak, he said he will message the details but till evening no response so i called him again around 6:54 pm he said rudely you will not get your money back if you want any senior mail ID check it in the website. This is not the way to speak to a customer that to by a area sales manager. worst behaviour, Irresponsible manager with pathetic service. So any senior people/ customer service manager/ anyone please help me to get my money back... We have expected a excellent service from PNB and applied in your bank but now we feel sorry why we have applied in this... Further any clarification please feel free to call me [protected] to know more details on my problems... Regards K.Omprakash